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Utilities News2017-08-14T12:01:06-04:00

CCU Warns Against Leaks Causing Higher Water Bills

Be Aware! Hidden leaks can run up your water bill! Having a water leak in your home, a constantly running toilet, or a faucet that will not stop dripping may not seem like a big deal, but they can result in you paying for a lot of water you didn’t [...]

COVID-19 Assistance Resources

We're Here to Help We realize that the COVID-19 pandemic has challenged many families in our community. If you are having problems paying your bill and are interested in our monthly payment plan, we want to help. We also want to make you aware of some of the resources available in [...]

An Open Letter from Your Columbus City Utilities

The events of the past few weeks have caused all of us to pause and reflect on how the coronavirus has impacted our way of life. In communities all across Indiana, residents are making lifestyle changes to address this pandemic and are genuinely asking “what’s next and what can I [...]

COVID-19 Hours and Closure Information

With the many actions being taken by the federal government, State of Indiana, local governments, local health care providers, businesses, etc to help prevent the spread of COVID-19 – the Coronavirus, the City of Columbus is working to keep the public as updated as possible on city policies – although [...]

Columbus City Utilities Releases 2019 Drinking Water Quality Report

Columbus City Utilities (CCU) is pleased to present its Annual Water Quality Report, covering the period from January 1, 2018 to December 31, 2018. The report is now available online and will also be included with mailed June CCU bills to customers. The 1996 Safe Drinking Water Act requires that every [...]

Imitation Online Bill Pay Warning

Doxo.com is an on-line bill pay website that appears to be affiliated with Columbus City Utilities (CCU), but it is not. Doxo.com  is a third-party website that allows people to pay their water/sewer bills via their site. However, doxo.com may charge the customer extra fees, and CCU cannot control when we will receive the customer [...]

Dioxane Report now available

At this time, there is no detectable level of 1,4 dioxane in the water supply.  Columbus City Utilities is currently and has been in compliance with all state and Federal regulations concerning water safety and will continue to work on compliance at all levels.

Columbus City Utilities – Water Safety

The drinking water being distributed by Columbus City Utilities is safe for drinking. On Friday June 16, 2017 the Indiana Department of Environmental Management (IDEM) issued an Order to Columbus City Utilities requiring the Utility to issue a Boil Water Notice. IDEM communicated its order at 3:00 p.m. on Friday, June [...]

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