Current Notices

Boil Water Notice: Candlelight Village, Cedar Ridge Subdivision, Embarq Apartments and Rocky Ford Road

Columbus City Utilities has issued a Precautionary Boil Water Advisory for: Candlelight Village, Cedar Ridge Subdivision, Embarq Apartments,

2221, 2231, 2321, 2311 Holly Way, 3504, 3505 Ashwood Drive, 3502, 3512, 3513 Grange Court, 3500, 3510, 3517 Holly Court and 1915, 1920 Rocky Ford Road.

In consultation with the Indiana Department of Environmental Management, it has been determined that water customers should boil their drinking water. This precautionary measure is necessary due to a shutdown associated with a main repair in the area. All customers affected will receive notice prior to, and upon completion of the testing.

Affected customers are asked to boil cooking and drinking water for 3-5 minutes until notified that the water has passed laboratory testing. Customers will be notified when the order is lifted.

We appreciate your cooperation during this time and will update you as necessary until the drinking water issue has been resolved. If you have any further questions concerning this Precautionary Boil Water Advisory, please contact Columbus City Utilities at 812-372-8861.

General Information on Boil Water Advisories

State and Federal water quality regulations require the public be properly notified of any situation that might jeopardize the safety of the public water supply.

The most common notification is the “BOIL WATER ADVISORY”. These notices are generally issued when the water pressure serving customers has dropped enough that there is a concern outside contaminants may enter the water system or when water quality tests confirm positive test results for coliform or e coli bacteria. These notices may include the entire customer base, but are usually confined to a small group of customers who were affected by a localized main repair.

Customers affected by a localized pressure drop or other issue will be notified of the boil water advisory affecting them either by direct contact or by written notice delivered to the property. The notice will have instructions on how to respond to the advisory and should answer most questions.

The notice is required to remain in effect until two consecutive samples prove the water is free of any contamination. Each test requires 24 hours to complete, so 48 hours is usually the minimum time period for an advisory.

If a system wide advisory is required notices will be sent to all local and regional news media outlets as well as appearing on Columbus City Utilities and the City of Columbus website home pages.

The documents below give guidelines and answer many common questions: