Doxo.com is an on-line bill pay website that appears to be affiliated with Columbus City Utilities (CCU), but it is not. Doxo.com is a third-party website that allows people to pay their water/sewer bills via their site. However, doxo.com may charge the customer extra fees, and CCU cannot control when we will receive the customer payments from doxo.com, possibly resulting in a late payment from the customer or even disconnection due to non-payment. To make sure you’re paying CCU directly, visit our website, https://www.columbusutilities.org/, or our online bill payment portal, https://www.invoicecloud.com/portal.
As always, if you receive suspicious phone calls or emails from someone claiming to be a representative of CCU and requesting payment, please call CCU at (812) 372-8861.